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Appointments

Appointments can be booked in person at reception, by telephoning 01784 454164 between 08:00 and 18:00 or online via the above link.

You have the option to book up to 6 weeks in advance if this is more convenient for you.

Urgent cases are seen on the day.

Please arrive in good time for your appointment and inform the receptionist on your arrival. All routine doctor appointments are booked for 10 minutes. If there are several things you wish to discuss it is helpful to mention them all at the beginning.

We try our best to run to time but on occasions surgeries can run late because earlier consultations have taken longer or there has been an emergency that needed your doctor’s urgent attention. We ask for your understanding and patience at such times.

If you are late for an appointment you may be asked to re-book. This is primarily out of fairness for subsequent patients who do attend on time who would otherwise be penalised for your lateness.

Where possible, please try to see the same doctor for follow-up appointments in any particular episode of illness.

We try to offer an appointment within 48 hours; however, you may have to wait longer if you want to see a specific doctor. In some cases, you may feel that there is no need for a personal consultation with the doctor and that your problem could be dealt by a telephone consultation. If this is the case please inform the receptionist.Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 

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